Business
Virtual Dining Concepts operates virtual restaurant brands and helps physical restaurants generate additional delivery revenue through ghost-kitchen concepts.
Case-study detail
Virtual Dining Concepts
Virtual Dining Concepts operates virtual restaurant brands and helps physical restaurants generate additional delivery revenue through ghost-kitchen concepts.
7,000+ restaurant partners
Virtual Dining Concepts operates virtual restaurant brands and helps physical restaurants generate additional delivery revenue through ghost-kitchen concepts.
Challenge
The business needed to reconcile orders, revenue, partner performance, and brand operations across thousands of restaurant locations.
Objectives
Create operational tooling that helps teams understand partner activity, revenue flows, and exceptions across a distributed hospitality network.
Discovery
The team mapped restaurant-partner operations, order and revenue data, reconciliation issues, and internal support workflows.
Solution
Means Database helped build tools for revenue recapture, reconciliation, reporting, and operational visibility across virtual brands.
Technology
Operations dashboards, data integrations, reconciliation workflows, reporting components, and scalable web architecture.
Outcomes
Virtual Dining Concepts can manage partner operations and revenue visibility more effectively across a large restaurant network.
"Means Database brought senior ownership and momentum to a business-critical product build."
Client partner, Virtual Dining Concepts
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